Credit Controller
Date Posted: 04/11/2009 05:17:00 PM
Advertisment
Premiere Global Services (PGS) is a leading provider of communication technologies. PGS provides service to approximately 60,000 enterprise accounts around the world (including 80% of the Fortune 500), with nearly 190,000 individuals on average, collaborating via our global conferencing platform and 16 million data communications processed and delivered each business day. PGS employs over 2,300 employees across 19 countries worldwide and has its global headquarters in Atlanta, U.S. We have an immediate vacancy for a motivated and dynamic French Speaking Credit Control Agent to work from our York office. Responsibility: The effective and efficient collection of monies owed in accordance with departmental procedures and targets. Major Responsibilities To proactively collect money via telephone, email and letter, ensuring that all monies are collected in accordance with specified objectives and targets To be responsible for the processing of the letter cycle To liaise with designated debtor collection agencies as required The provision of a first line query resolution service To develop and maintain a strong working relationship with the sales team and to act as a point of contact for account queries To maintain accurate computer and paper records in association with all activities, and keep all diary entries up to date To be responsible for the entering of payments onto Sun accounts To provide assistance with the monthly billing cycle To provide cover or assistance with all other departmental tasks as required To carry out ad-hoc projects as directed by the Department Manager To represent the company in a courteous and professional manner at all times. Key Dimension The success of this role will be measured by a combination of the following: Call targets. Cash collection targets. Skills and Experience Essential Experience of working within a service environment Fluency in French is essential Fluency in English both written and spoken Excellent PC skills with knowledge of Microsoft Excel & Microsoft Word Ability to work under? pressure Ability to handle own workload and meet specific deadlines Good verbal and written communication skills. Desirable European Finance experience. Experience of working in a credit control role. Experience of working with a direct sales force. Premiere Global Services offer an excellent remuneration package. In addition we offer a competitive benefits package. For immediate consideration, please forward applications immediately. GW
