Hostess - Salalah Marriott Beach Resort - Oman
Date Posted: 05/03/2010 08:44:02 PM
Advertisment
Salary: not specified Apply online
placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. perform other reasonable job duties as requested by Supervisors.
Requirements
Interpersonal Skills
Customer Service Orientation
Team Work
Diversity Relations
Communications
Communication
Listening
Telephone Etiquette Skills
personal Attributes
presentation
positive Demeanor
Integrity
Responsibilities
Communication
Speak to guests and co-workers using clear, appropriate and professional language.
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Talk with and listen to other employees to effectively exchange information.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Working with Others
Support all co-workers and treat them with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement
Comply with quality assurance expectations and standards.
physical Tasks
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
General Food and Beverage Services
Monitor dining rooms for seating availability, service, safety, and well being of guests.
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Notify management of maintenance repairs issues.
Report any employee, guest, and/or vendor incidents and accidents to management and Loss prevention at the time of the incident and/or accident.
Assist your and other departments when needed to ensure optimum service to guests.
Benefits package
Free Duty Meal
Full Medical Treatment
20% Discount on Food & Beverage
Discount in Sister Hotels (Associates' Rate)
Location Information
1. Location: The Hotel is situated in Mirbat, 74 kilometres from Salalah, in the Dhofar region in the southern part of the Sultanate of Oman .
2. 234 well-appointed rooms including Royal, presidential, Diplomatic, and Executive Suites and Chalets; Executive Lounge
4. Banquet Hall seating 240 including a separate Seminar Room and Conference Room;
5. Spa and Fitness Centre;
6. Wide Beach , Large Landscaped Swimming pool and Children's pool
7. Diving Centre, including a Diving School;
8. 7 Retail Shops.
Click here to view a detailed job description. Hostess.pdf Full job details Employer Marriott Middle East and Africa posted 05 Mar 2010 Reference 0007-57 Location Oman Job Title Waiting Staff Employer Type Hotel position Hostess - Salalah Marriott Beach Resort - Oman Salary not specified Marriott Middle East and Africa View all jobs with Marriott Middle East and Africa Apply online GC