Description Receives guests in professional and friendly manner. Accurately administer front desk clerical systems and procedures. To effectively man the Switchboard and ensuring incoming calls are given the highest personal service. To handle every query in a polite and courteous manner. Ensuring swift and efficient check-in/out, thereby satisfying guest expectations from arrival through to departure. Take every opportunity to maximize revenue by suggesting hotel service to guests. German, Italian or Arabic Speaking would be an advantage. The recruiter is interested in your answers to the following question(s). Please place your answers in the email you send when applying for the job.
Question 1: Have you worked as a receptionist before? Question 2: Do you have experience with customer service? RG